Bug 5499 - unhelpful message in tl-select-profile when no executable profiles are found.
Summary: unhelpful message in tl-select-profile when no executable profiles are found.
Status: NEW
Alias: None
Product: ThinLinc
Classification: Unclassified
Component: Misc (show other bugs)
Version: 4.3.0
Hardware: PC Unknown
: P2 Normal
Target Milestone: 4.19.0
Assignee: Frida Flodin
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-22 08:53 CEST by Henrik Andersson
Modified: 2025-05-14 14:54 CEST (History)
5 users (show)

See Also:
Acceptance Criteria:
MUST * It must be clear for an admin that the most common issue is that the system lacks a desktop environment. * There must be a message targeting end-users, to let them know that the issue is not on their end. * There must be information to the administrator to let them know what step to take next. SHOULD * The message should be searchable in the TAG.

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Description Henrik Andersson cendio 2015-04-22 08:53:28 CEST 
When no profiles are found the user is presented with the following message.

  No executable profiles could be found on this system.
  Please contact your system administrator, or check
  http://www.cendio.com/resources/docs/platforms for notes
  relating to your distribution.

The message targets both the end-user with no knowledge about the
infrastructure and the system administrator. 

The problem here is that there might be several causes to this problem some of them are not straight forward. Especially if this is a POC and system administrator is new to ThinLinc and its functionality.
Comment 1 Samuel Mannehed cendio 2017-02-22 14:47:55 CET 
Moving from 'MediumPrio' to '---' for discussion.
Comment 7 Samuel Mannehed cendio 2024-11-05 16:33:57 CET 
A platform specific note under "General" was added for this:

https://www.cendio.com/thinlinc/docs/platforms/general/
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