Bug 7246 - Windows client --loop shortcut often confusing
Summary: Windows client --loop shortcut often confusing
Status: CLOSED FIXED
Alias: None
Product: ThinLinc
Classification: Unclassified
Component: Client platforms (show other bugs)
Version: 1.3.1
Hardware: PC Unknown
: P2 Normal
Target Milestone: 4.19.0
Assignee: Linn
URL:
Keywords: adaha_tester, relnotes
: 7308 (view as bug list)
Depends on:
Blocks:
 
Reported: 2018-09-03 10:07 CEST by Pierre Ossman
Modified: 2025-02-10 10:34 CET (History)
6 users (show)

See Also:
Acceptance Criteria:
MUST: * New installations of the Windows client should not add the "loop" shortcut * Upgrade of existing Windows client should remove the "loop" shortcut that earlier versions added

Attachments
windows 11 start menu (444.22 KB, image/png)
2022-03-29 10:20 CEST, Pierre Ossman 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Description Pierre Ossman cendio 2018-09-03 10:07:35 CEST 
We added a "loop" function to the client on bug 3633 to make it easier to deploy the client on dedicated ThinLinc terminals. As part of this we also started adding a start menu shortcut to launch the client in this mode.

However we've had several reports that users are getting confused by this function and accidentally starting the loop version rather than the normal one. They are then stuck with a client that they cannot easily get rid of.

We should consider not adding this shortcut by default as it is a niche feature that is not relevant for the vast majority of Windows users. A dedicated terminal most likely has a lot of other customisation, so having a custom launcher for the ThinLinc client shouldn't be a lot of extra work.
Comment 4 Pierre Ossman cendio 2018-09-04 13:07:55 CEST Comment hidden (obsolete)
Comment 5 Karl Mikaelsson cendio 2019-01-22 09:52:51 CET 
*** Bug 7308 has been marked as a duplicate of this bug. ***
Comment 7 Pierre Ossman cendio 2022-03-29 10:20:39 CEST 
Created attachment 1030 [details]
windows 11 start menu

This seems to be worse on Windows 11 where the loop version is suggested after install. See attached screenshot.
Comment 12 Linn cendio 2025-02-05 13:58:42 CET 
Tested on Windows 11:

* When installing the client for the first time, the "loop" shortcut is not added, and no search hits for it are shown.

* When upgrading from a version with the "loop" shortcut, the shortcut is removed by the upgrade

* When reinstalling the client, installation goes well.

I also tried running the looped client, and while it was running, I upgraded the ThinLinc client. Note that in this case, the shortcut is removed, but the looped client still opens itself up. The installation program encourages the user to restart the computer after installing, and after restart, the looped client no longer runs.
Comment 14 Adam Halim cendio 2025-02-10 10:34:31 CET 
Tested the same scenarios as in comment #12 on Windows 10 using 4.18.0 and build 3801, with the same results.

Also looked through the commits & release notes, looks good!
> MUST:
> ✅ New installations of the Windows client should not add the "loop" shortcut
> 
> ✅ Upgrade of existing Windows client should remove the "loop" shortcut that 
>    earlier versions added
Closing.
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