Bug 6124 - The "Users" column in Web Admin & tlctl load is confusing
Summary: The "Users" column in Web Admin & tlctl load is confusing
Status: NEW
Alias: None
Product: ThinLinc
Classification: Unclassified
Component: Documentation (show other bugs)
Version: trunk
Hardware: PC Unknown
: P2 Normal
Target Milestone: MediumPrio
Assignee: Samuel Mannehed
Depends on:
Reported: 2017-01-09 12:29 CET by Karl Mikaelsson
Modified: 2023-04-03 13:07 CEST (History)
1 user (show)

See Also:
Acceptance Criteria:


Description Karl Mikaelsson cendio 2017-01-09 12:29:54 CET
The "ThinLinc Agent Servers" table in tlwebadm seems to be a copy of data straight from the load balancer, without explanation nor documentation.

It's for example impossible for an administrator to know that the "Users" field is not a measure of the number of users using ThinLinc Sessions, but the number of unique UIDs running stuff on the machine. It's hard to remember for us developers too, but at least we can follow the code.
Comment 3 Samuel Mannehed cendio 2023-02-04 15:02:34 CET
The columns available on the Load page in recent builds of Web Admin are less confusing.

However, the "Users" column is still confusing in the same way as before. To be consistent, we made the decision to show the same number in `tlclt load list`. So, this bug is also valid for tlctl.

The consensus in internal discussions is that we aren't really concerned about non-thinlinc users here. However, as long as the load balancer takes these users into account, we should display that number.

Unless the load balancer changes, we can try to solve this confusion using better documentation. Note that the following is written in the man pages for tlctl load:

> USERS  Total numbers of users, accounting for system and ThinLinc users.

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