Bug 5523 - Zypper errors in the package install step of tl-setup don't always show in log
Summary: Zypper errors in the package install step of tl-setup don't always show in log
Status: CLOSED DUPLICATE of bug 4877
Alias: None
Product: ThinLinc
Classification: Unclassified
Component: Server Installer (show other bugs)
Version: trunk
Hardware: PC Linux Suse
: P2 Normal
Target Milestone: 4.4.0
Assignee: Henrik Andersson
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-05-07 15:59 CEST by Samuel Mannehed
Modified: 2015-05-12 14:56 CEST (History)
1 user (show)

See Also:
Acceptance Criteria:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Description Samuel Mannehed cendio 2015-05-07 15:59:13 CEST 
Found this issue on a SLES11 installation which did not have an active license. The effect is that the package repository appears broken to zypper. After installation I ran tl-setup which stopped when trying to install python-ldap with the following output:

> Failed to install required packages and dependencies.
> Please send a copy of /var/log/tlsetup.log to the ThinLinc support.
> Visit http://www.cendio.com/support for information on how to contact us.

And tlsetup.log does not contain any information regarding an error whatsoever:

2015-05-07 12:46:34,924: Adding package python-ldap
2015-05-07 12:46:39,210: Resolving packages...
2015-05-07 12:46:39,211: Creating zypper lock...
2015-05-07 12:46:39,211: Locked zypper
2015-05-07 12:46:39,211: Verifying package name python-ldap
2015-05-07 12:46:39,211: Unlocking zypper...
2015-05-07 12:46:39,211: Removed zypper lock
2015-05-07 12:46:39,810: zypper: Loading repository data...
2015-05-07 12:46:39,810: zypper: Reading installed packages...
2015-05-07 12:46:39,810: Creating zypper lock...
2015-05-07 12:46:39,811: Locked zypper
2015-05-07 12:46:39,811: Package python-ldap provides python-ldap
2015-05-07 12:46:39,811: Resolving dependencies for python-ldap
2015-05-07 12:46:39,811: Getting dependencies for python-ldap
2015-05-07 12:46:39,811: Unlocking zypper...
2015-05-07 12:46:39,811: Removed zypper lock
2015-05-07 12:46:55,185: Creating zypper lock...
2015-05-07 12:46:55,185: Locked zypper
2015-05-07 12:46:55,185: Finished dependency resolution
2015-05-07 12:46:55,185: Packages to install:
2015-05-07 12:46:55,185:  - python-ldap-2.3.5-1.21.x86_64
2015-05-07 12:47:05,185: Installing python-ldap.x86_64=2.3.5-1.21
2015-05-07 12:47:05,185: Unlocking zypper...
2015-05-07 12:47:05,185: Removed zypper lock
2015-05-07 12:47:20,522: Done
2015-05-07 12:47:20,523: Creating zypper lock...
2015-05-07 12:47:20,523: Locked zypper

However, when I run tl-setup again, I get this output:

Resolving packages and dependencies... Internal error. The ThinLinc Server Setup Wizard will now terminate.

And a traceback in the log, which is described in bug 5522.
Comment 1 Pierre Ossman cendio 2015-05-12 14:56:04 CEST 

*** This bug has been marked as a duplicate of bug 4877 ***
Note You need to log in before you can comment on or make changes to this bug.