Bug 5346 - IGEL client package cannot be installed on IZ2 due to missing Custom Partition feature
Summary: IGEL client package cannot be installed on IZ2 due to missing Custom Partitio...
Status: CLOSED FIXED
Alias: None
Product: ThinLinc
Classification: Unclassified
Component: Client platforms (show other bugs)
Version: 4.2.0
Hardware: PC Unknown
: P2 Normal
Target Milestone: 4.4.0
Assignee: Peter Åstrand
URL:
Keywords: derfian_tester, prosaic
Depends on:
Blocks:
 
Reported: 2014-11-11 11:05 CET by Peter Åstrand
Modified: 2015-03-20 10:38 CET (History)
1 user (show)

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Description Peter Åstrand cendio 2014-11-11 11:05:50 CET 
On bug 5001, we added support for the IGEL IZ1. However, according to customer reports, the Custom Partition feature which we rely on is not available on this terminal. This is actually documented here:

https://www.igel.com/en/products/software/universal-desktop-operating-systems.html

Still, it works on our IZ1 in the lab. Could be a difference between firmware versions.
Comment 1 Peter Åstrand cendio 2014-11-12 08:34:54 CET 
Mailing list discussion:

http://lists.cendio.se/pipermail/thinlinc-technical/2014-November/000665.html

Apparently it is only the IZ2 model that lacks the custom partition.
Comment 2 Peter Åstrand cendio 2015-01-20 14:12:30 CET 
(In reply to comment #0)
> On bug 5001, we added support for the IGEL IZ1. However, according to customer
> reports, the Custom Partition feature which we rely on is not available on this
> terminal. This is actually documented here:
> 
> https://www.igel.com/en/products/software/universal-desktop-operating-systems.html

This web page no longer includes any information about the Custom Partition feature. It is possible that they are removing this feature. However, it is likely still present in version 5.03.190 (June 11 2014) since it is mentioned in the release notes:

- Fixed custom partition: For downloading via FTP over SSL use explicit FTPS 
  instead of implicit FTPS.

So at this point, it is unclear which terminals that supports this feature. The best we can do is to refer to IGEL. Documentation updated in 29820.
Comment 3 Karl Mikaelsson cendio 2015-03-13 16:53:16 CET 
Documentation states that Custom partition is required, so that's fine.
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